I’ve had a motor accident injury
Clear guidance, expert care and support to help you recover and return to work.
Being injured in a motor vehicle accident can have life-changing physical, emotional and financial impacts.
Early medical and rehabilitative intervention plays a critical role in achieving the best possible recovery outcomes.
Supporting you after a motor accident
Coordinated recovery and rehabilitation
Our specialised injury rehabilitation professionals work collaboratively to deliver medical management tailored to your specific injury needs.
Our focus is on supporting a safe, sustainable recovery and helping you return to everyday life with confidence.
Support for time off work
If your injuries have prevented you from working, you may be entitled to wage reimbursement.
We can guide you on the claims process and documentation required to support your claim for loss of earnings.
Assistance with your claim
Our compensation specialist team can assist with the accurate and timely lodgement of your personal injury claim with the relevant insurer.
We provide clear, practical support throughout the process and help you understand your statutory rights, so you’re never left navigating it alone.
What to do after a motor vehicle accident
- Seek medical attention immediately
Sustaining an injury after a motor vehicle accident can have life changing consequences. Early medical and rehabilitative intervention is essential for achieving best recovery outcomes.
- Collect necessary details of the crash
Ensure that all information relating to the accident, including registration plates of all vehicles involved, driver licence details of all drivers involved, and witness details, are collected and recorded accurately. The time, date and location of the accident are also important details to record. - If you’ve been off work
Provide proof of wages via payslips, bank statements and/or tax notice of assessment notices to the insurer so that you can claim wage reimbursements for any time off work as a result of injuries sustained in the accident. - Lodge your claim
Our compensation specialist team can assist with an accurate and speedy lodgement of your personal injury claim to the relevant insurer. We will guide you through the process and educate you on your statutory rights. - Recover with us
Our specialised injury rehabilitation professionals will work together to ensure you are offered the most appropriate medical management tailored to your specific injury needs.
FAQs
What should i do immediately after a motor vehicle accident?
- Check for injuries and call emergency services if required.
- Exchange details with the other driver (name, licence, registration, insurer).
- Take photos of the scene and vehicle damage
- Seek medical attention as soon possible – even if symptoms seem minor. – Some injuries like whiplash or soft tissue damage not appear immediately
Am i eligible to claim treatment costs after a car accident
In NSW most people injured in a motor vehicle accident can access early treatment and income support under the Compulsory Third Party (CTP) scheme, regardless of who was at fault for the first 12 months.
How long do i have to lodge a CTP claim?
in NSW, you should:
- Notify the insurer within 28 days of the accident to access early benefits.
- Lodge a formal claim within 3 months.
Delays can affect your entitlements, so its best to act quickly.
What treatment can i receive unders CTP claim?
Depending on your injuries, you may be entitled to:
- GP and specialist consultations
- Physiotherapy/Chiropractic treatment
- Psychologists imaging (X-ray, MRI)
- Rehabilitation services
What if the accident was partly my fault?
Under NSW’s CTP scheme, you may still be eligible for statutory benefits (medical expenses and income support) even if you were at fault. However, entitlement to long-term benefits may depend on the circumstances and severity of the injury.
New patient form
If you or your patient has sustained injuries in a motor vehicle accident, complete the form below, and our team will be in touch to guide you through the next steps.